Customer Relationship Managment

Are you in need of a Customer Relationship Managment?
In recent years, where there is so much data available, companies need to actively explore this valuable resource to ensure they deliver what their customers need and want.
In the past, companies sold their products mainly based on their reputation, advertising, or business references, today it is very different. Companies want to sell across to a broader audience, so, they need to find their target audiences, not only in their town, not only in their province, but at a country level, or even regionally and internationally.
Customer Relationship Management (CRM) is a business management strategy, supported by technology systems that integrate sales, marketing and customer service business processes. CRM is also the software that enables the gathering, investigation and use of customer data to build sustainable and profitable relationships with their customers, both present and prospective.
CallConnect has addressed this key function, within the Customer Management lifecycle, by developing a comprehensive suite of CRM Solutions and Services to fulfil the requirements of businesses, to their specific needs.