The ICDL programmes offered by Call Connect fall under ICDL Workforce and ICDL Professional

The International Computer Driving License (ICDL) is an international certificate, which demonstrates a
person’s competence in computing knowledge and skills in accordance with international standards.
Some of the benefits of doing the certification include: it provides an internationally recognized
qualification; it increases essential IT skills levels and it increases job satisfaction and staff motivation

ICDL Workforce modules
ICDL workforce is a programme that will help with effective use of technology. It starts with the
Essential Skills modules that are important for many other ICDL programmes. The Office
Applications modules develop skills that are commonly used in working life. Complementing
these skills are the Good Practice modules, which ensure safe, legal and productive use of
technology in the workplace.