About Us

Envision yourself working with a team of experts that are service focused always. An outsourced call centre services provider that knows exactly what it’s doing, that gets you the results that your business needs and exceeding expectations through human connections. This is who we are, this is what we do and this is why you should entrust us with your stakeholder engagement today.

Our Vision

To be Zimbabwe’s most preferred and leading Outsourced Call Centre Management Solution Partner.

Our Mission

To win on exceptional service all the time.

Our Values

  • Innovation
  • Professionalism
  • Partnership
  • Confidentiality
  • Results

Why choose us?

 

Call Connect is Zimbabwe’s outsourced call centre services that provides a unique alternative to your in-house sales, retention and customer management initiates. This is a proven way to acquire, retain and increase your business.  Call Connect is your professional partner for businesses and organisations that are looking to grow and wants to maintain their reputation. It is our business to assist our customers to be in the lead when it comes to exceptional customer service experience all the time.

We will not only answer your calls. We will make sure that your company is professionally represented on every contact. We are also instrumental in the engagement of your customers. Together, we can manage your business events calendar from invitations to follow-ups when it comes to stakeholder engagement strategies.

We can train your customers through customer education programmes. Call Connect will also assist your business to reach its maximum productivity capacity through training of internal employees. We can even recruit specifically for you and keep the staff on our books, or you can relocate existing staff members to our office.

CallConnect operates in Zimbabwe. We have also established strategic alliance with partners in Zambia, South Africa, Uganda and Namibia. The company is in an aggressive regional force with local relevance that gives the group the capacity to deliver world-class call centre services.

So, here is an opportunity for us to represent your business, maintaining and improving your reputation. We are providing the capacity and experience to manage your stakeholders exceptionally.