Outsourced Call Centre Services
CallConnect Call Centre is an established and highly successful outsourced BPO call centre business providing managed services for companies that require our inbound and outbound sales expertise and those needing customer support. The company employs experienced team of Marketing, Sales, Customer Services and Training Management Experts. The team has worked extensively in a customer environment on diverse services acquiring the skill and experience it requires to acquire new business, deliver prompt and exceptional service with solutions to grow and maintain reputation suitable for every business.
“A business is only as strong as its people. At CallConnect, we believe that responsive, customized, need-based training makes the difference between a good workforce and a great one.
What we offer
We are building effective relationships with key stakeholders and improving the customer experience for your business and organisation. We are working with different sectors and providing solutions based on specific requirements. We will work together to build the best solutions.
Sales and customer services are a vital part of the customer experience which, if done right, can enhance the success of any business. CallConnect believes that serving the customer’s needs successfully leads to customer satisfaction. We help companies achieve this, every day by maintaining effective customer relationships and smooth customer journeys. Delighting consumers is something we thrive on and the more happy customers you have, the better you will feel.